Our user support team is also at your disposal through a telephone number, allowing you to clarify all your doubts and access the information you need.

  • Call us at +351 252 004 460 (National rate call)
  • Helpline hours:
    • Monday to Thursday: 10 a.m. to 1 p.m. and 2 p.m. to 5 p.m.
    • Friday: 10 a.m. to 1 p.m. and 2 p.m. to 3.30 p.m.
    • Closed on Saturdays, Sundays and holidays.